How Long Does It Normally Take.......... | Buying Advice | Road | Forums - BikeRadar

Pross · **Posted** Thu Nov 5, 2009 12:57 pm

....for Ribble to deliver in stock components? This isn't intended as a knocking thread and I don't want it to turn into one!!! I ordered quite a few bits and pieces (mainly new drivetrain parts) last Wednesday which were all apparently in stock. It's the first time I've used Ribble since they built my bike for me 15 years or so back (fantastic servive at that time and an excellent build btw) so I was just wondering what people's experience is of their delivery times? I'm not sure who they use as a courier. I have tried phoning but they have been engaged (would be useful to have a bigger telephone exchange and an option to hold maybe?) and I am waiting for a reply to my email. Hoping to get everything by Saturday to have my bike running smoothly on Sunday. Cheers.

brownleather · **Posted** Thu Nov 5, 2009 12:59 pm

Bits take 2/3 days normally.

alfablue · **Posted** Thu Nov 5, 2009 1:00 pm

during the postal strike they are using Parcel Force for shipping, with a £1 extra charge. The last time I used them the email saying it was dispatched was sent the day after the goods were received. Confused

Slow Downcp · **Posted** Thu Nov 5, 2009 1:17 pm

My experience is if you order Monday, you should get them Wed/Thurs - but they were stocktaking lst week so maybe weren;t processing orders?

Carlsberg don't make cycle clothing, but if they did it would probably still not be as good as Assos

Pross · **Posted** Thu Nov 5, 2009 1:20 pm

Thanks - didn't see any option for Parcel Force when I ordered. Hopefully they'll get back to my email.

alfablue · **Posted** Thu Nov 5, 2009 1:23 pm

I don't want to turn this into a knocking thread, but Ribble don't really do replies to emails.

skyd0g · **Posted** Thu Nov 5, 2009 1:32 pm

Ribble were closed for stocktaking for a few days - Oct 30th - Nov 2nd, which will have caused delays to their normal turn-around on orders.

I've used them quite a few times, and while not astoundingly fast, they've always delivered within a reasonable timescale. I'd happily use them again. Very Happy

Cycling weakly

Pross · **Posted** Thu Nov 5, 2009 1:58 pm

Thanks all, I just managed to get through by phone Shocked

took me so much by surprise I didn't have my order number to hand Laughing

It's being picked at present so should get them by the weekend with any luck Very Happy

I knew the lines were order line was closed for stock taking but stupidly thought they'd still be distributing! Embarassed

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