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Idiot bus driver

 
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Special K
Saturday. Blackfriars Bridge, London.

Idiot bus driver cuts me up forces me up the curb. Despite pointing out I was right there in his field of vision, drove quite aggressively, ie. without evasive action there would have been damage to me/bike and maybe my mate as well.

The traffic allowed me the opportunity to take a photo of the registration number and a photo of the driver (he then tried to clobber me).

What next?

What would you do?

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downfader
If threats or violence are involved - straight to the police!

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ride_whenever
report it to police and the bus company

----------------------------------------------

456!
silly little bike
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rubbercolin
Police ,

In writing with photos to the Bus company --- and to TfL

(stops the bus company dithering -- TfL will follow up)

Tel: 0845 300 7000 (08:00-20:00 Monday to Friday)

Email: customerservices@tfl-buses.co.uk
Post:
London Buses Customer Services,
4th floor, Zone G7, Palestra,
197 Blackfriars Road, London SE1 8NJ

Good luck

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bradford
Go to the Bus company, get the bstard sacked Evil or Very Mad Same thing happened to me and complained to the bus company about the incident and turned out he was on his last warning and got sacked! Laughing Twisted Evil Laughing

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deptfordmarmoset
bradford wrote:
Go to the Bus company, get the bstard sacked Evil or Very Mad Same thing happened to me and complained to the bus company about the incident and turned out he was on his last warning and got sacked! Laughing Twisted Evil Laughing


And, Special K, if you think that reporting him feels vindictive or vengeful, think about what he might do to more vulnerable cyclists than you. The streets would be safer without him.

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duncedunce
I hope your mate is prepared to provide a statement, too. I expect that would lend more weight.

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BentMikey
Report him mate. I'm about to report a bus driver for running a red light, assuming my video camera caught it. I'll feel bad about it, but at the same time I think it's my duty to do this for everyone else the driver might encounter in the future.

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Special K
Thank you.

Good advice and great support.

I hesitate because as an unemployed ex bus driver does he have a family to support? Will he in future insure his car? Give way to bikes? I don't know.

Morally I feel conflicted. Confused I don't feel vengeance. I think I got that out of my system when I shouted at him

Anyway, thank you again.

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-spider-
It's not about venence - it is about correcting unacceptable behaviour - don't let him get away with it. Viiolence - get the polis.

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Kieran_Burns
Special K wrote:
Thank you.

Good advice and great support.

I hesitate because as an unemployed ex bus driver does he have a family to support? Will he in future insure his car? Give way to bikes? I don't know.

Morally I feel conflicted. Confused I don't feel vengeance. I think I got that out of my system when I shouted at him

Anyway, thank you again.


You're worrying about the situation that HE created - if he was so concerned about other people he wouldn't have put you in danger in the first place!

If you want me to offer an extreme consequence of you vacillating over whether to report an assualt - what happens when he kills or seriously injures someone? Your lack of action could be contributory to someone losing their life or having their life ruined.

Actions and consequences. I keep saying it. People have lost the link between actions and consequences.

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metalmonkey
anyone else witness this besides you and your mate? If not it could make it harder to prove.

What do you mean the bus driver tried to clobber you? Can you expand on that as in hs manner both verbally and pyhsically.

Buses carry CCTV for 7 days so best get a move on if want to do anything about it. I wouldn't about the driver personally situation if they did as above, they shouldn't driving a bus. I watched a bus go through a red light tonight, I have had them pull out on me ect many times If I had my way, there would be no buses in london they are a pain in the ars* and clog up the road. I hope Boris get rid of those dam bendy bendy buses, London isn't desgined for them, the drivers are crap.

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bradford
!
Special K wrote:
Thank you.

Good advice and great support.

I hesitate because as an unemployed ex bus driver does he have a family to support? Will he in future insure his car? Give way to bikes? I don't know.
Morally I feel conflicted. Confused I don't feel vengeance. I think I got that out of my system when I shouted at him

Anyway, thank you again.
Rolling Eyes!!! Rolling Eyes!!! Don't let him get away with this!! Mad

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Brian-Mc
Special K wrote:
Thank you.

Good advice and great support.

I hesitate because as an unemployed ex bus driver does he have a family to support? Will he in future insure his car? Give way to bikes? I don't know.

Morally I feel conflicted. Confused I don't feel vengeance. I think I got that out of my system when I shouted at him

Anyway, thank you again.


Special K, do you have a family to support? Think what would have happened to them if this idiot had actually hit you! what about the next person he cuts up isn't so lucky!

Glad to hear that you're ok. Smile

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Special K
Writing to TFL and will pursue.

Thanks again for your support.

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jrduquemin
Special K wrote:
Thank you.

Good advice and great support.

I hesitate because as an unemployed ex bus driver does he have a family to support? Will he in future insure his car? Give way to bikes? I don't know.

Morally I feel conflicted. Confused I don't feel vengeance. I think I got that out of my system when I shouted at him

Anyway, thank you again.


Who gives a fark if he has a family to support? He shouldn't try to run cyclists off the road...

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Sicknote
I have a family and would like to know that someone like this is not driving a bus.

Report it now.

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Special K
Seems TFL might have had to write these responses to feedback once or twice before. Am really pleased to have received this from TFL today by email, and enclose it here minus the headers footers and reg number so you can draw your own conclusions and possibly some comfort that they might give a toss. Be safe.


Thank you for your feedback concerning the problems you experienced with a driver on 7 November 2009, bus registration number **********
I was extremely concerned to learn of the events you describe. I can understand how frustrating and distressing the whole experience must have been. Please accept my sincere apologies for any upset caused.

We expect the very highest standards of service from all our staff. This is especially true of our drivers as they are in many ways the face of our organisation. Drivers receive thorough training to enable them to operate their vehicles effectively. The safety of other road users is of paramount importance to London Buses. Clearly, drivers should be adhering to the standards we expect. The driving standards and overall driver behaviour you describe is unacceptable.

In view of your feedback, I have highlighted details of your experience to Metroline whose details correspond with the registration number you provided. Metroline will identify the driver from the details you have provided. Following this, the driver will be interviewed by a member of management and corrective disciplinary action will be taken in line with the operators internal disciplinary procedures. However under the Data Protection Act we cannot release details of any interviews or action taken as this is a confidential matter between the employer and employee.

Please be assured we take all complaints about poor driver behaviour very seriously. Some of the action that can be taken against drivers who do not adhere to correct procedure includes follow up monitoring by plain clothes inspectors, re-training, or in some cases dismissal. The action taken will also recorded in the drivers file for future reference.

Feedback from the public is an important source of information in our continued effort to improve driver behaviour.

Thank you for bringing this incident to my attention. I hope my comments help and sincerely hope you do not experience such poor behaviour from any of our drivers in the future. If I can be of any further assistance please let me know.

Yours sincerely

********* (named person and email at TFL, amazingly enough)





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Slow Downcp
Seems like a standard non-commital response to me - basically "he might get a balling out by his boss, but thats up you them. We can't tell you what they do though".

I'd have reported it to the police, and told TFL that you had done so. It would get followed up then.

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redvee
That letter is the standard corporate fob-off. When I had a close call with a DHL lorry the wording of the phonecall was virtually as I expected and the same as the above letter if phrased somewhat differently.

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