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PresumingEd
Joined: 09 Nov 2009
Posts: 5
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 Posted Thu Nov 12, 2009 5:07 pm |
Has anyone got any experience of using the above site? If so, are they any good?
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toontra
Joined: 22 Oct 2005
Posts: 902
Location: London
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Posted Thu Nov 12, 2009 5:11 pm |
Yes, very good. Used them for years - they are very cheap for many things. Returns no problem either.
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Monkeypump
Joined: 03 Aug 2009
Posts: 241
Location: Most likely behind the rest of you...
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Posted Thu Nov 12, 2009 5:14 pm |
Only used them for a couple of things, but IIRC they delivered quickly and I didn't have any problems.
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supersonicLives Here
Joined: 25 Nov 2005
Posts: 47998
Location: Chapeltown, Sheffield
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canada16
Joined: 23 Aug 2007
Posts: 1873
Location: Cardiff
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Posted Thu Nov 12, 2009 5:21 pm |
Bought a helmet and the strap came undone from the lid, returned and exchanged no probs.
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dsmiff
Joined: 27 Nov 2006
Posts: 546
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alfablue
Joined: 05 Jun 2005
Posts: 6013
Location: Bath, UK
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Posted Thu Nov 12, 2009 5:27 pm |
see here. Personally I wouldn't use them because they seem to advertise items they don't have (seems like they may order after you do), and their website constantly comes up top in Google Shopping because they advertise unconvincingly cheap prices, but for things they don't have. Other than that, I am sure they are perfect.
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ride_whenever
Joined: 17 Oct 2006
Posts: 8229
Location: United Kingdom
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Posted Thu Nov 12, 2009 5:41 pm |
i'm not so sure of that, i've just got 64 sapim cx-ray spokes for £108 which is a massive bargin!
Dispatched and should be here tomorrow
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456!
silly little bike |
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PresumingEd
Joined: 09 Nov 2009
Posts: 5
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Posted Thu Nov 12, 2009 5:44 pm |
Well I hope most of you are right and Alphablue is wrong as I've taken the plunge and ordered some lights from them. The stock issue is a bit of a concern, though, as the reason I'm going with them is they are the only site that says they have a stock of Vision 2s
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alfablue
Joined: 05 Jun 2005
Posts: 6013
Location: Bath, UK
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Posted Thu Nov 12, 2009 5:57 pm |
| PresumingEd wrote: | | Well I hope most of you are right and Alphablue is wrong as I've taken the plunge and ordered some lights from them. The stock issue is a bit of a concern, though, as the reason I'm going with them is they are the only site that says they have a stock of Vision 2s |
Hopefully I'm wrong, I just get so annoyed when shops mess up on my time-critical cycling bits orders that I tend to pay a little more and buy from trusted sources.
I hope I'm wrong about this too, but £150 for a 300 lumens / 1.45hr runtime light is not the best bang per buck these days. Light of choice seems to be this one, discussed in the What Lights thread. More performance for about £50.
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snotty badger
Joined: 23 Feb 2008
Posts: 835
Location: North Cumbria
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Posted Thu Nov 12, 2009 6:20 pm |
Tried to use them once so far- after 4 days was told the item was out of stock. Which was a bit slow really- I'd still give them another chance if a bargain came along though.
Trailstar SS |
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Johnny Napalm
Joined: 08 Aug 2007
Posts: 582
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Rich9
Joined: 01 Sep 2008
Posts: 1139
Location: Huddersfield-ish
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ibbo68
Joined: 09 Jul 2007
Posts: 540
Location: High Green,Sheffield
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Posted Thu Nov 12, 2009 9:06 pm |
My LBS both Rotherham and Sheffield and i've spent £1000s over the last few years and will not give them any more of my cash again.Dire service,not in the sales but after-sales and workshop.Worse customer service i've ever come across.Stopped using Rotherham 18 months ago,loads of promises when i spent £2k on a bike from Sheffield,same sub-standard crap.They had my rear wheel 5 weeks to fit a new(allegedly)free hub which promptly fell to bits 2 rides in and nearly f****d up a riding trip to the Lakes.That's just one in a list about 2 pages long of errors the workshop has made.
Oh and i've been using the for 10/12 years and they have never once price-matched.
Can't ride for s***
Enduro SL Expert 08
Focus |
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ride_whenever
Joined: 17 Oct 2006
Posts: 8229
Location: United Kingdom
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Wacky Racer
Joined: 26 Sep 2008
Posts: 223
Location: Worcestershire
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Posted Thu Nov 12, 2009 9:22 pm |
I tried to use them once, but having asked a question using their on-line e-mail section I did not receive a reply, so bought elsewhere. I accept that these things happen and technology can break down, but did not want to risk parting with my readies.
Bones Heal
Chicks Dig Scars
Pain is Temporary
Glory is Forever |
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ride_whenever
Joined: 17 Oct 2006
Posts: 8229
Location: United Kingdom
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Posted Thu Nov 12, 2009 9:31 pm |
update: tracking number now works...
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456!
silly little bike |
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jairaj
Joined: 25 Feb 2008
Posts: 433
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Posted Thu Nov 12, 2009 9:54 pm |
I once ordered a helmet from them that was "in stock" turned out it wasn't but this was after 1 week and after I had to contact them. They were pleasant to talk to but I do think they should've told me earlier and Im not sure they would've told me unless I asked.
Put the order through, give them time to process it and give them an e-mail to check they actually have it in stock or ring them up before hand.
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Foll Zofalot
Joined: 08 Dec 2008
Posts: 56
Location: Aberdeenshire
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Posted Thu Nov 12, 2009 10:22 pm |
Used them a few months back to order some Jagwire Tube Tops, they sent the wrong ones. Sent them back recorded delivery as they said they had what I actually asked for in stock. Got the money for the tube tops but not postage then turns out they didn't actually have what I ordered in stock in the first place. Won't be rushing to use them again.
White Beastie
Moi |
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BazQuirk
Joined: 28 Jul 2009
Posts: 14
Location: Sheffield
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Posted Fri Nov 13, 2009 10:44 am |
The Sheffield branch is my LBS and I've not had any problems. However I know several more serious riders who aren't their biggest fans mainly because some of the staff can come across as "know it alls".
They're Facebook page appears to be updated frequently and therefore may be a more reliable method of getting in touch, for those who struggle to get email replies.
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