Muckynutz order...

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mfereborn
Posts: 436
Joined: Mon Sep 25, 2006 17:41 pm

Muckynutz order...

Postby mfereborn » Thu Nov 22, 2012 10:09 am

I'm wondering if anyone can clarify if Muckynutz are actually any good with customer service? i ordered a fender some ten days ago and although there is still time im trying to chase up where my item is.

No answer to phone calls, now reply to emails, nothing.

Are they normally so poor?

I mean, i only spent £9 but as i checked out as a guest i cant even see if my item has been processed - what i do know is they took the money.
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cooldad
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Re: Muckynutz order...

Postby cooldad » Thu Nov 22, 2012 10:43 am

Never had problems - how did you pay?
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GrenW
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Re: Muckynutz order...

Postby GrenW » Thu Nov 22, 2012 11:06 am

Ordered twice from them and both times it arrived within a couple of days. Never had to contact them.

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Cat With No Tail
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Re: Muckynutz order...

Postby Cat With No Tail » Thu Nov 22, 2012 11:27 am

Same as above, I've had a good half dozen orders from them over the years and they've all arrived within a day or 2. Contacted them a couple of times for general questions, compatability advice etc and they've replied really quickly too.

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hopper1
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Re: Muckynutz order...

Postby hopper1 » Thu Nov 22, 2012 11:28 am

I bought mine through xc racer website.
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Cat With No Tail
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Re: Muckynutz order...

Postby Cat With No Tail » Thu Nov 22, 2012 11:32 am

mfereborn wrote:I as i checked out as a guest i cant even see if my item has been processed - what i do know is they took the money.


errrrrm

Even checking out as a guest, you'd have got an email confirming they received your order, then another email when (if) they shipped your order.

If you've not got either of those, you're doing it wrong.

waby1234
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Re: Muckynutz order...

Postby waby1234 » Thu Nov 22, 2012 13:40 pm

+1 on no previous issues for me. Ordered Monday, delivered Wednesday.
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