Is the intention here to p!ss people off?
I get an email today - Saturday. It tells me my membership is up for renewal. And that I can renew online or by phone.
Except after I have meandered around their website I find that I can't renew online because we have a family membership. Excellent email lads.
So I have to renew by phone. On phones ones that are open weekdays only. Good idea to send this on a Saturday lunchtime then. *****.
Come and join in the banter: discuss here anything you want, whether bike related or not!
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