Wiggle - absolute joke!

General bike chat that does not fit elsewhere
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the playing mantis
Posts: 1962
Joined: Thu Aug 16, 2012 12:52 pm

Re: Wiggle - absolute joke!

Postby the playing mantis » Fri Oct 19, 2012 13:02 pm

ar wiggle really that expensive, i thought they were on par with the likes of evans, ribble, tredz etc, and even cheaper when you take into account the loyalty discount and codes they offer??

am i mistaken!

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MattC59
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Joined: Mon Jul 23, 2007 09:13 am

Re: Wiggle - absolute joke!

Postby MattC59 » Fri Oct 19, 2012 18:35 pm

Never had an issue with them personally, I've bought lads of stuff from them over the years and they've always been really prompt & helpful. Maybe you just need to spend more with them before they think you're worthy of contact ? :lol:
Science adjusts it’s beliefs based on what’s observed.
Faith is the denial of observation so that Belief can be preserved

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Dorset Boy
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Re: Wiggle - absolute joke!

Postby Dorset Boy » Sat Oct 20, 2012 19:22 pm

Never had an issue - always had prompt responses to e-mails.

Suggest the OP resends the e-mail, and will probably get a quick response.

Rulebritania
Posts: 174
Joined: Thu Aug 02, 2012 12:17 pm

Re: Wiggle - absolute joke!

Postby Rulebritania » Sun Oct 21, 2012 07:31 am

Only last week I found them to be very email friendly. Informed me that a shirt was not available etc.
Don't call me sir I work for a living

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MountainMonster
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Re: Wiggle - absolute joke!

Postby MountainMonster » Sun Oct 21, 2012 11:27 am

Dorset Boy wrote:Never had an issue - always had prompt responses to e-mails.

Suggest the OP resends the e-mail, and will probably get a quick response.


This.

In large businesses that handle as many complaints/requests/rants as the likes of Wiggle or CRC, there are obviously going to be some emails that slip through the cracks unintentionally. It is never anything personal, and I always re-send after a few days if I haven't heard anything yet.

Melter
Posts: 44
Joined: Mon Jul 16, 2012 09:20 am

Re: Wiggle - absolute joke!

Postby Melter » Sun Oct 21, 2012 12:01 pm

A couple of months back, they sent a pack of energy drink powder instead of Harribo, was bloody furious.

Stueys
Posts: 765
Joined: Wed Jul 04, 2012 18:18 pm

Re: Wiggle - absolute joke!

Postby Stueys » Sun Oct 21, 2012 14:34 pm

Actually I've changed my mind, wiggle are dreadful. I've just ordered a set of Crud racers, ordered at 14:43, just got the email to say they were packed- ready for despatch, at 15:24. How can they be so inefficient, it's only Sunday....!! :D


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