Are Ribble Cycles notoriously slow?

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Rolf F
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Re: Are Ribble Cycles notoriously slow?

Postby Rolf F » Wed Sep 12, 2012 22:04 pm

Bustacapp wrote:
FransJacques wrote:Ribble are fine. Why so picky - are you American?


No I'm simply expecting a standard that I've grown accustomed to. I guess this is why they're cheap. They're unprofessional and have shoot customer service. I shall shop elsewhere in future!


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wasabi_m
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Re: Are Ribble Cycles notoriously slow?

Postby wasabi_m » Wed Sep 12, 2012 22:57 pm

"I guess I've learned the hard way"

What planet is this guy on?!

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carrock
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Re: Are Ribble Cycles notoriously slow?

Postby carrock » Wed Sep 12, 2012 23:20 pm

Rolf F wrote:
Bustacapp wrote:
FransJacques wrote:Ribble are fine. Why so picky - are you American?


No I'm simply expecting a standard that I've grown accustomed to. I guess this is why they're cheap. They're unprofessional and have shoot customer service. I shall shop elsewhere in future!


Awwwww, bless! Isn't he cute :lol:


Only a septic would say shoot customer service.

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Bustacapp
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Re: Are Ribble Cycles notoriously slow?

Postby Bustacapp » Thu Sep 13, 2012 07:57 am

wasabi_m wrote:"I guess I've learned the hard way"

What planet is this guy on?!


The planet quality mate. I guess you've never visited?

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giant man
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Re: Are Ribble Cycles notoriously slow?

Postby giant man » Thu Sep 13, 2012 09:41 am

Ribble are no worse than any others i could mention. Slow? Not really, I've bought from slower, have to say.
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rajMAN
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Re: Are Ribble Cycles notoriously slow?

Postby rajMAN » Thu Sep 13, 2012 09:50 am

Ribble are Fantastic! :D

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Nickel
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Re: Are Ribble Cycles notoriously slow?

Postby Nickel » Thu Sep 13, 2012 10:01 am

Ordered something last Friday and it was dispatched today, not bothered as their website says 'please allow 6 to 8 working days' and the stuff I bought was much cheaper than anywhere else.

Dmak
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Re: Are Ribble Cycles notoriously slow?

Postby Dmak » Thu Sep 13, 2012 10:35 am

So cheap they're very busy. I called to pay for next day delivery but they just prioritised it and I got it next day.

keef66
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Re: Are Ribble Cycles notoriously slow?

Postby keef66 » Thu Sep 13, 2012 11:16 am

I found it a bit frustrating when I wore out my rear tyre and the replacement from Ribble took a few days to arrive, but I accept that it was self-inflicted. Once it appeared as processed on their system I had it just over 24 hrs later.

I chose Ribble because they were the cheapest on the web, so I have the satisfaction of knowing I spent as little as I could.
I openly admit I was too tight to pay for faster delivery.
If I was really worried about being off the road I should have had a spare tyre anyway, or I could have chosen to buy there and then from my LBS or Halfords.

I still look for cheap stuff on Ribble's website, and bear in mind the likely delivery timescale.

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greentea
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Re: Are Ribble Cycles notoriously slow?

Postby greentea » Thu Sep 13, 2012 11:49 am

Ribble are sh*t from my experiences, would never use them again.

But thats just me.

cougie
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Re: Are Ribble Cycles notoriously slow?

Postby cougie » Thu Sep 13, 2012 14:49 pm

I dont think the OP's service could be described as slow.

By all means dont use them again, but you'll find delays with all mail order people from time to time. And even going into the LBS - they run out of stock too. You must be very new to shopping ?

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bompington
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Re: Are Ribble Cycles notoriously slow?

Postby bompington » Thu Sep 13, 2012 14:54 pm

Bustacapp almost wrote:I ordered something 5 minutes ago and as of yesterday it has still not been dispatched

F_I
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Re: Are Ribble Cycles notoriously slow?

Postby F_I » Thu Sep 13, 2012 14:59 pm

Bought a pair of GP4000S, delivery wasn't any longer than most online places, I could have gone to my LBS and paid £86 but I would rather spend £48, wait longer and fit them myself because I can't afford the extra service all the time. If you really only cared about service and speed, you would have gone to your LBS and got your item and resolved any problems instantly, instead you come on here and complain about being a cheap skate who didn't want to stump up the cash.

I bet you're the kind of person who goes to a cheap restaurant and then complains about everything because it's not as good as the luxury ones; what do you expect, really?! :|

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Bustacapp
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Re: Are Ribble Cycles notoriously slow?

Postby Bustacapp » Thu Sep 13, 2012 15:14 pm

F_I wrote:I bet you're the kind of person who goes to a cheap restaurant and then complains about everything because it's not as good as the luxury ones; what do you expect, really?! :|


..and I bet you're the kind of mug who'd pay a 'cut price' taxi fee and then happily walk.

F_I
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Re: Are Ribble Cycles notoriously slow?

Postby F_I » Thu Sep 13, 2012 15:44 pm

I cycle everywhere so I don't pay for any transport, unless we include bike upgrades :P .

There is no need to get upset, I'm just pointing out your reasoning is ridiculous, you don't shop online for amazing customer service and/or getting something as soon as possible, you shop online because it's cheaper and you don't need someone to help you, you don't need the item instantly and if you do, you pay extra for it.

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bompington
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Re: Are Ribble Cycles notoriously slow?

Postby bompington » Thu Sep 13, 2012 15:51 pm

Bustacapp wrote:
F_I wrote:I bet you're the kind of person who goes to a cheap restaurant and then complains about everything because it's not as good as the luxury ones; what do you expect, really?! :|


..and I bet you're the kind of mug who'd pay a 'cut price' taxi fee and then happily walk.

You might be making sense, you know - if it turns out that your goods aren't dispatched at all. But 24 hours?

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Bustacapp
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Re: Are Ribble Cycles notoriously slow?

Postby Bustacapp » Thu Sep 13, 2012 17:19 pm

bompington wrote:You might be making sense, you know - if it turns out that your goods aren't dispatched at all. But 24 hours?



Still showing as not dispatched. Got an automated email today to tell me they have no staff and are basically working on the next day deliveries only. At least they replied even if it did take over 24hrs!!

Not a good way to run a business IMHO.

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Bustacapp
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Re: Are Ribble Cycles notoriously slow?

Postby Bustacapp » Thu Sep 13, 2012 17:51 pm

F_I wrote:There is no need to get upset


As if you could rustle my jimmies! :)

centimani
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Re: Are Ribble Cycles notoriously slow?

Postby centimani » Thu Sep 13, 2012 18:18 pm

Oh FFS :?
Said this to another poster who expected Rolls Royce service...go to your LBS next time, you wont have to wait at all.
Or as someone else so eloquently put it...champagne tastes, lemonade pockets.

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Rolf F
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Re: Are Ribble Cycles notoriously slow?

Postby Rolf F » Thu Sep 13, 2012 23:15 pm

greentea wrote:Ribble are sh*t from my experiences, would never use them again.

But thats just me.


Ohhhhhh, so that's why you keep telling people to avoid Ribble bikes! Nothing to do with the bikes themselves - you've just had a hissy fit with them! I was wondering cos it was starting to sound a bit hysterical :wink:
Faster than a tent.......


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