Garmin repair service

General bike chat that does not fit elsewhere
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ovi
Posts: 271
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Garmin repair service

Postby ovi » Fri Dec 28, 2012 12:15 pm

Just like to give Garmin credit for the quick and no hassle of replacing my edge 200 after I cracked the screen. I popped it into the post on the 19/12/12 and just received now :D

p.s. it cost the standard charge of £53.

p1tse
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Re: Garmin repair service

Postby p1tse » Fri Dec 28, 2012 13:24 pm

ovi wrote:Just like to give Garmin credit for the quick and no hassle of replacing my edge 200 after I cracked the screen. I popped it into the post on the 19/12/12 and just received now :D

p.s. it cost the standard charge of £53.


good stuff
is £53 for all models of the edge for repair on cracked screens?

out of interest how did you crack it>?

divingrob
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Re: Garmin repair service

Postby divingrob » Fri Dec 28, 2012 17:17 pm

I cracked mine when was holding my water bottle in my teeth and it fell out onto my Garmin. Cost more than £53 to get repaired.

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ovi
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Re: Garmin repair service

Postby ovi » Fri Dec 28, 2012 23:42 pm

@p1tse: my winter bike hangs above the motorbike and I went to fit the garmin and it slipped out of my hand and landed on the motorbike paddock stand.

mustgettaller
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Re: Garmin repair service

Postby mustgettaller » Sat Dec 29, 2012 18:35 pm

p1tse wrote:
ovi wrote:Just like to give Garmin credit for the quick and no hassle of replacing my edge 200 after I cracked the screen. I popped it into the post on the 19/12/12 and just received now :D

p.s. it cost the standard charge of £53.


good stuff
is £53 for all models of the edge for repair on cracked screens?

out of interest how did you crack it>?


Regarding £53 for all models. I've had a Garmin Foretrex replaced out of warranty - cost was around £46 (3-4 years ago). This is usually a replacement reconditioned unit. I've found Garmin's after sales service to be excellent. I think they've got a fairly standard charge for reconditioned replacment units.

damov2
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Joined: Fri Jul 30, 2010 19:15 pm

Re: Garmin repair service

Postby damov2 » Sat Dec 29, 2012 20:37 pm

I've so far only had positive experience dealing with Garmin, they replaced the battery cover and battery FOC when it mysteriously removed itself from my cadence and speed unit!

TakeTurns
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Re: Garmin repair service

Postby TakeTurns » Sat Dec 29, 2012 20:47 pm

Their replacement service for faulty stuff is good too.

Got my H/R monitor replaced within a week or so of contacting them and talking to an adviser.

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redvee
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Re: Garmin repair service

Postby redvee » Sun Dec 30, 2012 00:16 am

When I had my 705 I sent it back four times and had it replaced FOC each time, when it died for the last time they couldn't say when they were getting more stock of 705s so offered a free upgrade to an 800 :D

p1tse
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Re: Garmin repair service

Postby p1tse » Sun Dec 30, 2012 07:29 am

redvee wrote:When I had my 705 I sent it back four times and had it replaced FOC each time, when it died for the last time they couldn't say when they were getting more stock of 705s so offered a free upgrade to an 800 :D


Wow that was good
What were the issues

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redvee
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Re: Garmin repair service

Postby redvee » Sun Dec 30, 2012 11:19 am

Can't remember exactly but I think it was internal circuitry not working, it would charge but not upload data.


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