So, a man walks into an O2 shop

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Greg66 Tri v2.0
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So, a man walks into an O2 shop

Postby Greg66 Tri v2.0 » Wed Dec 19, 2012 15:00 pm

The man in question has a nice contract with O2 (so nice that O2 don't offer it any more) and wants another contract with a new number for his daughter.

Pretty easy, you might think.

Man walks out of the O2 shop, 45 mins later, with a new SIM card for himself, his existing number still working (just - it was deactivated for a while), a new and less good contract for his own number (which he didn't want or ask for), no new contract for his daughter, and a new found inability to enter into any new contract for his daughter with O2 because his old number has ceased to exist on O2's system.

Brilliant. You could not make this sh!t up. <shakes head>
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Veronese68
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Re: So, a man walks into an O2 shop

Postby Veronese68 » Wed Dec 19, 2012 15:08 pm

I feel your pain.
I'm on O2. Pay extra for a friends and family thing so calls are free between us. Daughter turned 11 and wanted a phone. Got her a really basic phone and tried to put her number on the system. I couldn't add her to the list because it was telling me that my son couldn't be added to the list. That's the list he's already on.
Reminds me, I must call customer service.

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Kieran_Burns
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Re: So, a man walks into an O2 shop

Postby Kieran_Burns » Wed Dec 19, 2012 15:09 pm

GiffGaff

I will be once my O2 contract is up for renewal
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DonDaddyD
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Re: So, a man walks into an O2 shop

Postby DonDaddyD » Wed Dec 19, 2012 15:22 pm

Greg66 Tri v2.0 wrote:The man in question has a nice contract with O2 (so nice that O2 don't offer it any more) and wants another contract with a new number for his daughter.

Pretty easy, you might think.

Man walks out of the O2 shop, 45 mins later, with a new SIM card for himself, his existing number still working (just - it was deactivated for a while), a new and less good contract for his own number (which he didn't want or ask for), no new contract for his daughter, and a new found inability to enter into any new contract for his daughter with O2 because his old number has ceased to exist on O2's system.

Brilliant. You could not make this sh!t up. <shakes head>
Ah bless, Greg is getting old(er) and doesn't know how the World works anymore.
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meanredspider
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Re: So, a man walks into an O2 shop

Postby meanredspider » Wed Dec 19, 2012 15:26 pm

I know. This stuff gets so complicated. I phoned Carphone Warehouse because my 3 or 4 month old iPhone was burning through its battery in a few hours and heating up. Was told I had to pay them to even discuss it. Or I could send it away for up to 3 weeks and I still might be charged. I finally resolved the fault (and it was a fault) with phone support from Apple but it did make me wonder why the hell I was using Carphone Warehouse.
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vermin
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Re: So, a man walks into an O2 shop

Postby vermin » Wed Dec 19, 2012 15:31 pm

Best not let on who this man is, doesn't sound the sharpest...

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DonDaddyD
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Re: So, a man walks into an O2 shop

Postby DonDaddyD » Wed Dec 19, 2012 15:33 pm

Yeah! Sounds like a f*cking Dynamo rider to me!
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mudcow007
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Re: So, a man walks into an O2 shop

Postby mudcow007 » Wed Dec 19, 2012 15:37 pm

does anyone know said man?

does said man even know himself?

does anyone know anyone.....

bit deep for a Wednesday maybe?
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vermin
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Re: So, a man walks into an O2 shop

Postby vermin » Wed Dec 19, 2012 15:38 pm

DonDaddyD wrote:Yeah! Sounds like a f*cking Dynamo rider to me!


He's really not going to like that.

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bompington
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Re: So, a man walks into an O2 shop

Postby bompington » Wed Dec 19, 2012 15:41 pm

I've just had the "nearing end of contract" chat with Orange. Last time this took the form of a total pantomime (oh yes it did) as I set about persuading them to give me the phone I wanted (Galaxy S1) for the price I knew I could get it for elsewhere (£0), rather than what they were quoting (£199.9999). Not once, but twice, I got the "I'll need to go and speak to my supervisor" spiel and a 5 minute wait while he googled pics of kittens or whatever, and, eventually, after 20 minutes, I got what I wanted.
So I thought it would go the same way again, but they just asked what I could get elsewhere, and when I told them said "sorry, we can't match that, here's your PAC".

I'm really not sure how you can talk them into giving you a worse contract though?

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JZed
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Re: So, a man walks into an O2 shop

Postby JZed » Wed Dec 19, 2012 15:42 pm

Greg I'd seek legal advice......

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Greg66 Tri v2.0
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Re: So, a man walks into an O2 shop

Postby Greg66 Tri v2.0 » Wed Dec 19, 2012 15:44 pm

You feckers think this was my fault?

Oh on it wasn't (since it's panto season).

When the nice girl in the store came to process the purchase of a new number/contract, she failed to notice on screen that instead of purchasing a new number/contract, she was upgrading my number to a new contract.

It was only when she printed out the new contract - supposedly with a new number for daughter - that I spotted my number was on the new contract.

This resulted in my sim dying. Instantly. And my phone number - which I've had since the days of a Nokia Orange brickphone - going back into the pool.

She managed to rescue the number, but left me on the new, less appealing contract for 12m (my old one was not only cheaper, it had expired, so I could up sticks tomorrow). And despite having rescued my number, it didn't re-appear on O2's system so she couldn't sell me what I had come in for.

FFS.

Most apologetic she was too. Having farked it up in the first place, so she should have been.
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TailWindHome
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Re: So, a man walks into an O2 shop

Postby TailWindHome » Wed Dec 19, 2012 15:46 pm

Greg66 Tri v2.0 wrote:When the nice girl in the store .


It all becomes clear.
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mudcow007
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Re: So, a man walks into an O2 shop

Postby mudcow007 » Wed Dec 19, 2012 15:47 pm

Greg66 Tri v2.0 wrote:so she couldn't sell me what I had come in for.


did she make up for the fact that she has probably just cost you hundreds of quids by showing you her knockers?
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Greg66 Tri v2.0
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Re: So, a man walks into an O2 shop

Postby Greg66 Tri v2.0 » Wed Dec 19, 2012 15:49 pm

TailWindHome wrote:
Greg66 Tri v2.0 wrote:When the nice girl in the store .


It all becomes clear.


It would be wrong to assume that various means and methods of "compensation" - some of them quite elaborate and involved - were being played out in my head during said 45 minutes.

Quite wrong.

Although I suspect my mood would have been different had I had the bloke serving me.
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daviesee
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Re: So, a man walks into an O2 shop

Postby daviesee » Wed Dec 19, 2012 15:53 pm

vermin wrote:
DonDaddyD wrote:Yeah! Sounds like a f*cking Dynamo rider to me!


He's really not going to like that.

No. He is not.
Image


:wink:
None of the above should be taken seriously, and certainly not personally.

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gtvlusso
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Re: So, a man walks into an O2 shop

Postby gtvlusso » Wed Dec 19, 2012 15:58 pm

mudcow007 wrote:
Greg66 Tri v2.0 wrote:so she couldn't sell me what I had come in for.


did she make up for the fact that she has probably just cost you hundreds of quids by showing you her knockers?


Stuff Greg's quandry....I was busy looking at Mudcow's new Avatar!!!

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mudcow007
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Re: So, a man walks into an O2 shop

Postby mudcow007 » Wed Dec 19, 2012 16:00 pm

gtvlusso wrote:
mudcow007 wrote:
Greg66 Tri v2.0 wrote:so she couldn't sell me what I had come in for.


did she make up for the fact that she has probably just cost you hundreds of quids by showing you her knockers?


Stuff Greg's quandry....I was busy looking at Mudcow's new Avatar!!!


i thought with it being christmas an all....
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kelsen
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Re: So, a man walks into an O2 shop

Postby kelsen » Wed Dec 19, 2012 16:01 pm

gtvlusso wrote:
mudcow007 wrote:
Greg66 Tri v2.0 wrote:so she couldn't sell me what I had come in for.


did she make up for the fact that she has probably just cost you hundreds of quids by showing you her knockers?


Stuff Greg's quandry....I was busy looking at Mudcow's new Avatar!!!

Agree! Thread derail. Care to explain mudcow?

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gtvlusso
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Re: So, a man walks into an O2 shop

Postby gtvlusso » Wed Dec 19, 2012 16:02 pm

mudcow007 wrote:
gtvlusso wrote:
mudcow007 wrote:
Greg66 Tri v2.0 wrote:so she couldn't sell me what I had come in for.


did she make up for the fact that she has probably just cost you hundreds of quids by showing you her knockers?


Stuff Greg's quandry....I was busy looking at Mudcow's new Avatar!!!


i thought with it being christmas an all....


You would show off some bangers?

<<insert own innuendo boob gag>>

:shock:


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