New UK distributor for WTB products
Fisher Outdoor Leisure is to distribute WTB products in the UK (Fisher Outdoor Leisure)
WTB (Wilderness Trail Bikes) have a new UK distributor. From January, Fisher Outdoor Leisure Ltd will supply the Californian brand's tyres, saddles, grips and wheels.
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Katerina Rejchrtova, CEO of WTB Europe, said: “Customer service, timely delivery and excellent sales representation are the core competencies of Fisher Outdoor Leisure, which make them a great fit with WTB and our customers. They are an excellent addition to our growing network of distribution partners."
Fisher Outdoor Leisure Limited are one of the leading
distributors of branded cycle components, accessories and clothing in the
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10speedshimano
Posted Sat 29 Nov, 1:18 pm GMT Flag as inappropriate
Is Katerina really talking about Fisher Outdoor?As one of their trade customers for years my experience is that their customer service is mediocre at best.Warranty issues - forget it. They never return calls and frequently send out incorrect items.This summer alone I had a customers Orca TDC in the shop for over 2 months waiting for a replacement Red BB.First they were out of stock, then when they did have stock they sent the wrong product..twice! Similar issues with RockShox forks, took 3 months to send the right part. The only reason I trade with them is because I cant get certain items from anyone else, and they know that! Seriously WTB, nice products but I am sure you can easily find a better distributor than Fishers.
