Wiggle statement

We are aware that some wiggle customers are concerned about the security of credit card information

an update

We are aware that some wiggle customers are concerned about the security of credit card information held by wiggle.

We do absolutely everything possible to safeguard the security of our customers sensitive information. In six years of online trading, there has not been a single instance of credit card information being stolen or misused through a connection with wiggle. We can obviously not discuss operational details publicly but we use the best security systems available and they are being constantly reviewed and upgraded.

If you feel you have been the victim of online card fraud, you should contact your local Police who will issue you with a crime reference number and may then investigate the matter. If you feel that wiggle may be involved, then please send details to us on data@wiggle.co.uk so that we can investigate.

Many of the cyclists active in online forums are wiggle customers. A few of them have experienced credit card fraud. Wiggle is a common link between the cyclists, not the fraud!

The team at wiggle

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