Thousands of bikes handed out to Australian families are being recalled due to safety concerns. Health insurer Medibank Private gave out 5,000 adult’s and 1,000 children’s bikes in Australia as part of a promotion.
But now Government officials have warned people to return the cycles.
South Australian Consumer Affairs Minister Jennifer Rankine said the bicycles, particularly the children’s model, posed a safety risk because of an oversized pedal and a crank mechanism that was too close to the ground.
She said this could cause the pedal to catch on the ground and flip the bike over.
The minister said neither the adult and nor the child models met mandatory labelling requirements under the Australian Standard.
Medibank Private said it had not received any reports of injury from those receiving the bikes as part of the promotion.
Trade body Retail Cycle Trade Australia had been unhappy about the give-away and said it would be watching the promotion closely, before the recall was announced.
In a statement on its website, the organisation has previously said: “The RCTA does not agree with the provision of bikes in these circumstances, especially if they are delivered direct to consumers, in a box, with inadequate markings and guidance for assembly.”
The bicycles were given to new Medibank Private customers as an incentive to join a health insurance scheme.
According to Australia’s ABC News, Medibank has pledged to contact people who received the bikes, and also offered to meet the cost of replacing the pedals.
Anyone affected by the recall can call the bicycle’s importer, WaiveStar, within Australia on 1300 885904.