GoPro recalls all Karma drones

Intermittent power fault cited as reason for recall

GoPro has today announced the recall of all Karma drones purchased since the hotly anticipated device went on sale a mere 16 days ago.

Citing an “intermittent power failure during operation” as the reason for the recall, GoPro is asking all consumers to stop using the drone immediately. It estimates that around 2,500 units are being recalled. There's no word yet on whether any customers have already been affected by the issue, but we'll update with more details when we get them. No injuries or property damage have been reported.

Although the FAQ on the GoPro website applies primarily to US consumers, it appears that buyers will receive a full refund for their Karma and any additional accessories purchased with the drone if returned to the retailer they purchased it from. Replacement units are not being issued, but GoPro plans to to resume shipments of Karma “as soon as the issue is resolved”.

This announcement comes at a time when GoPro’s once dominant position in the action camera market is looking less certain, with viable competitors such as the Garmin Virb and falling stock prices putting pressure on the US brand.

We have reached out to GoPro for a comment and will update this article as we receive more information throughout the day.

Full statement from GoPro

Karma Recall and Return Information

Last updated November 08, 2016

GoPro is committed to providing our customers with great product experiences. To honor this commitment, we have recalled Karma until we resolve a performance issue related to a loss of power during operation. We plan to resume shipment of Karma once the issue is addressed.

Jack Luke

Staff Writer, UK
Jack has been riding and fettling with bikes for his whole life. Always in search of the hippest new niche in cycling, Jack is a self-confessed gravel dork and thinks nothing of bivouacking on a beach after work. Also fond of cup and cone bearings, skids and tan wall tyres.
  • Discipline: Long days in the saddle by either road or mountain bike
  • Preferred Terrain: Happiest when on a rural road by the coast or crossing a remote mountain pass. Also partial to a cheeky gravel adventure or an arduous hike-a-bike.
  • Current Bikes: Custom Genesis Croix de Fer all road adventure wagon, Niner EMD 9.
  • Dream Bike: A rigid 44 Bikes Marauder, all black please.
  • Beer of Choice: Caesar Augustus
  • Location: Bristol, UK

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